|STATE READIES FOR SIXTH ROUND OF|
PHONE LINES WILL OPEN 6 P.M. CST MARCH 21
NASHVILLE – The TennCare Standard Spend Down program will again offer open enrollment opportunities to new applicants on Thursday, March 21, 2013 beginning at 6 p.m. CST.
Standard Spend Down is available through a waiver to the Medicaid program for a limited number of qualified low-income individuals, or those with high, unpaid medical bills who are aged, blind, disabled, or the caretaker relative of a Medicaid eligible child. Eligible individuals must have enough unpaid medical bills to meet the “spend down” threshold to qualify for coverage.
A special call-in phone line through the Department of Human Services (DHS) has been set up for interested applicants. The only way to request an application is by calling the toll-free number -- 1-866-358-3230 -- which will be open between 6:00 p.m. and 8:30 p.m. CST on March 21. Operators will close the phone line once 2,500 applicants call in. In previous open enrollment periods, 2,500 calls had been taken within approximately one hour. If 2,500 calls are not received on March 21, the phone lines will be open from 6:00 p.m. to 8:30 p.m. on subsequent weekdays until 2,500 interested applicants call in.
Prospective applicants are encouraged to check eligibility qualifications before calling in. More information on the Standard Spend Down program and more detailed eligibility criteria are available on TennCare’s website: www.tn.gov/TennCare.
The toll-free number system is used to ensure equal access to Tennessee citizens interested in this program. DHS will send applications to all callers who are not already on TennCare and will review their eligibility for any open Medicaid categories and the newly opened Standard Spend Down category. Advanced notifications will be made to the public and other stakeholders prior to subsequent openings of the application request line.
Standard Spend Down Eligibility:
The following chart shows the income limits:
Applicants also must not have resources that:
Pregnant women and children are still eligible for the Medically Needy Spend Down program.
The ONLY way to request an application for the TennCare Standard Spend Down Program is through the toll free number 1-866-358-3230. Individuals interested in accessing the Standard Spend Down call-in line who are deaf/hard of hearing/speech impaired and using a TTY (text telephone) device should first call the Tennessee Relay Service at 1-800-848-0298. They will be prompted to enter the number they are trying to reach (the call-in line #) and a communications assistant will act as the go-between. Those wishing to apply for other TennCare categories should contact their local DHS county office, call the Family Assistance Service Center at 1-866-311-4287 during normal business hours, or visit www.tennessee.gov/humanserv/.